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Digital and AI transformation

We’re industry specialists across the entire investment banking value chain, specializing in business process optimization and digital and AI transformation.

Customer experience improvements

Customer experience (CX) is a key differentiator in the financial services industry. We drive CX improvements through:

  • Analysis of the entire customer lifecycle (onboarding, maintenance, offboarding)
  • Root cause analyses of issues
  • Defining a CX ambition and strategy
  • Setting-up and executing CX improvements

AI transformation

We use innovative AI technology to deliver higher quality, and less expensive user experiences for our clients and their customers.

In a highly regulated environment, we use new technology to help our clients drive business value through:

  • A GenAI operating model and governance framework set-up
  • Use case development, experimenting with different models in our AI sandbox environment
  • Implementation, in production, in line with all the latest regulatory and data privacy rules.

Strategy and transformation consulting

Our teams work closely with investment banks to conceive successful target operating models. We help optimize processes, drive business growth, support the sustainability shift and comply with regulatory demands. Our advisory services cover:

Business and technology transformation

We help investment banks to align their operating models with ever-changing market dynamics.

Our consultants assist in driving digital transformation and operational excellence through:

  • Optimized processes and methodologies
  • Enhanced organizational efficiencies, and
  • Innovative technology implementation.

Regulatory change, compliance, and environmental social and governance (ESG)

Our experts are thought leaders and bring a unique view of how to turn the challenge of regulation into business opportunities.

We help our clients integrate sustainability into their product offering through our proficiency in:

  • Sustainable finance rules and regulations
  • ESG data, and
  • Climate risk strategies.

Technology solutions

We offer a number of technology services designed to make investment banking operations more efficient.

Trading and risk management systems integration

We’re the partner of choice for implementing state-of-the-art trading platforms and risk management systems that help investment banks to:

  • Efficiently execute trades
  • Better manage portfolios, and
  • Mitigate risk more effectively

Application development, QA and modernization

Our investment banking clients trust us to help them set up next generation, cloud-native application architecture, and develop innovative engineering solutions, built to scale using agile methodologies:

  • Innovative solution architecture and design
  • API development and microservices
  • Cloud and DevOps
  • Best-in-class software engineering and automation solutions.

Data management and analytics

Our deep expertise across the whole data value chain helps investment banks progress to modern data solutions and implement reliable analytics and insights at scale.

Data strategy and governance

We help investment banking clients develop a holistic vision for their data, through data management, data architecture, data quality and analytics. Our data strategy is built on practical roadmaps with practical objectives.

Data engineering and visualization

We’re specialists in obtaining business insights from complex data. We present information visually (e.g., via dashboards), making it easier to understand patterns and trends, and to identify inconsistencies.

Through the creation and maintenance of analytics infrastructure, we build pipelines to transform the raw or unstructured data typically used for analysis in large-scale processing systems.

Industry Expert

Selwyn Halbertsma

Selwyn Halbertsma

Director Consulting


Innovate with Synechron

Contact our team