2 minute read

    The Challenge

    Health service providers prepare for accreditation by using their own policies and procedures to check compliance against hundreds of criteria, often more than 600 per accreditation program. The analysis and evidence is then assessed by external evaluation organizations. Health services currently conduct the analysis manually, spending months reviewing lengthy documents to determine which criteria were met and what evidence was missing.

    The Solution

    Synechron built COVE, a multitenant SaaS platform powered by Anthropic’s Claude API. COVE extracts each standard's criteria, then assesses every criterion against the uploaded evidence as met, partially met or not met, with a rationale, the gaps and evidence quotes verified against the source and linked to page numbers. Accreditors review every result in the same platform.

    The Results

    First-pass gap analysis in less than 10 minutes. This pass maps more than 600 requirements to existing policies and produces a verdict: met, partially met or not met.

    It significantly improved the assessment quality compared to a human review. This enhanced control and consistency throughout the process.

    Full self-assessment can then continue from the draft by verifying results and adjusting where needed. This reduced self-assessment time from two to three months to two weeks.

    Our Process

    PoC

    Built the core Claude evaluator and validated it against ground-truth assessment sets.

    MVP

    Delivered the role-based platform in four sprints: multi-tenancy, review workflows, RAG retrieval, billing and AWS production infrastructure.

    Phase 1 rollout

    Live accreditation body and a health service using real evidence.

    Phase 2 rollout

    Onboarding more accreditors and health services across the UK, Europe and Australia.

    About AI 

    250+

    Anthropic-Certified Architects

    50+

    Gen AI projects

    200+

    AI and ML practitioners 

    Our Service Offering

    AI strategy and architecture

    We offer tailored AI roadmaps and deployment strategies that align with your business goals and deliver measurable value.

    AI data management and governance

    We manage all aspects of data, from ingestion to governance, and prepare high-quality data usage frameworks to accelerate AI efficiency.

    AI software and app development

    We work with you to create bespoke AI-enabled systems from LLM-powered workflows to modernized codebases to enhance your business operations.

    AI infrastructure and deployment

    We design and deploy scalable, secure AI infrastructure and support ongoing model management to monitor performance and maintain compliance.

    Pre-built AI solutions and accelerators

    We work at the cutting edge of AI innovation to deliver ready-to-use AI solutions tailored for enterprise clients.

    Connect With Us

    September 2026

    CAPTCHA

    What code is in the image?*

    Our Capabilities

    Appian

    Appian

    Design, automate and optimize complex business workflows using process orchestration, AI and RPA (Robotic Process Automation) to build enterprise applications faster.

    Artificial Intelligence

    Artificial Intelligence

    We partner with companies to harness the potential of AI technology to revolutionize their business.

    Cloud & DevOps

    Cloud & DevOps

    Accelerating Cloud adoption to increase the speed of delivery.

    Consulting

    Consulting

    Providing strategy, planning and leadership to accelerate end-to-end digital transformation.

    Cybersecurity Services

    Cybersecurity Services

    We partner with organizations to leverage AI-powered cybersecurity solutions, enhancing their threat detection and response.

    Data

    Data

    Helping enterprises move to  modern data solutions and deliver reliable analytics at scale.

    Digital

    Digital

    Creating user experiences that people love, by exceeding expectations.

    Salesforce

    Salesforce

    Partner with us to connect, automate, and grow — with trusted, AI-driven Salesforce digital solutions that put people at the heart of innovation.

    ServiceNow

    ServiceNow

    Assisting clients to optimize their workflows and enhance operational efficiency through tailored ServiceNow solutions.

    Software Engineering

    Software Engineering

    Assisting clients to create change that matters – transformation, enabled by technology and sustained through capabilities.