Creating a seamless digital user experience
Banking in the UAE faces key challenges in terms of accessibility and the user experience. Customer onboarding is hindered by identity verification friction − requiring a physical EID card and in-person branch visits. Existing school payment apps are limited, reducing the user experience, and no tailored banking solutions for teenagers existed, leaving a gap in the market. Finally, payment processes across banking services aren’t seamless, meaning transaction inefficiencies.
To enhance banking accessibility in the UAE, we implemented a mandatory in-app UAE pass integration, removing the need for physical EID verification. This enabled a seamless digital onboarding experience by eliminating wet signatures for account opening and debit/prepaid products. School fee payment services were upgraded, with additional features, improving usability.
Additionally, we introduced a dedicated teen banking solution, addressing a key market gap and empowering young users with tailored financial tools.
Banking in the UAE faces key challenges in terms of accessibility and the user experience. Customer onboarding is hindered by identity verification friction − requiring a physical EID card and in-person branch visits. Existing school payment apps are limited, reducing the user experience, and no tailored banking solutions for teenagers existed, leaving a gap in the market. Finally, payment processes across banking services aren’t seamless, meaning transaction inefficiencies.
To enhance banking accessibility in the UAE, we implemented a mandatory in-app UAE pass integration, removing the need for physical EID verification. This enabled a seamless digital onboarding experience by eliminating wet signatures for account opening and debit/prepaid products. School fee payment services were upgraded, with additional features, improving usability.
Additionally, we introduced a dedicated teen banking solution, addressing a key market gap and empowering young users with tailored financial tools.
We analyzed market trends, mapped user journeys, designed workflows, built high-fidelity prototypes, and delivered an MVP with a structured sprint plan.
Core Capabilities
Digital Transformations
Experience Crafters
We design intuitive, accessible, and visually engaging interfaces that enhance user satisfaction and drive adoption.
We leverage AI, blockchain, and other emerging technologies to drive new product opportunities and competitive differentiation.
We manage digital product lifecycles, using Agile methodologies, ensuring continuous iteration, value delivery, and market fit.
We design and build responsive, high-performance apps optimized for various devices and platforms.
We implement robust security measures, data protection protocols, and industry compliance standards to safeguard digital assets.
We design intuitive, accessible, and visually engaging interfaces that enhance user satisfaction and drive adoption.
We leverage AI, blockchain, and other emerging technologies to drive new product opportunities and competitive differentiation.
We manage digital product lifecycles, using Agile methodologies, ensuring continuous iteration, value delivery, and market fit.
We design and build responsive, high-performance apps optimized for various devices and platforms.
We implement robust security measures, data protection protocols, and industry compliance standards to safeguard digital assets.
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