Monique Jager Smeets
Practice Lead – Enterprise Architecture Practice Principal Consultant, The Netherlands
Once we have established the need to re-design the reporting value chain for improved operational efficiency, where do we start? Unlike technology companies or service providers which specialize only in fewer services, such as Airbnb or even telecom providers, banks are extremely large organizations with innumerable areas flowing into the end-reporting functions with a high funnel ratio. It is important to identify the areas of focus before we invest the time, effort, and technology to optimize the reporting chain.
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This article touches upon the different approaches to identify the focus points. It aims to give readers a starting point to define the current state before setting our eyes upon the target state.