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Expertise

Technical Consulting, Software Engineering

Platforms

Rationalized portfolio of applications for Front-, Back- and Middle-office users

Highlights

  • Architected & built virtual trading floor 
  • Seamlessly migrated end users   
  • Elimination of operational risk 
  • Simplified and optimized processes 
  • Delivered complex project on time, on budget and to satisfaction 

Overview

We conducted a detailed assessment of all desktop configurations and created an inventory of over 8,000+ applications and relevant versions across the firm and we assisted with the in-house migration project.

The client required assistance for over 3,800 desktops facing a finite operating system sunset with several deadlines already missed, along with a challenging lack of buy-in from users.

Our Process

We scoped the objectives/challenges of the project, defined key user groups and their roles/needs, then devised and standardized application packages that enabled the system migration, while eliminating operational risk across for the firm.

Strategic Priorities
Persona Profiling
Capability & Product Roadmap

Business Consulting/Technology

Solution Architecture

  • Elicited functional/non-functional design requirements 
  • Defined user personas and mapped to requirements 
  • Architected a high security virtual trading floor environment (desktop & voice) 
  • Designed business continuity solution 
  • Designed and managed user migration plan 

Target Operating Model

  • Vision and strategy definition 
  • Set key performance metrics/Service Level Agreements 
  • Defined Roles and Responsibilities 
  • Set organizational structure  
  • Governance and reporting lines 
  • Repeatable processes 

Virtualization

  • App-V 
  • Citrix 
  • Liquidware Labs 
  • VMWare ESX 
  • VMWare Horizon 
  • VMWare ThinApp 

We successfully carried out an enterprise transformation by mitigating operational risk for our client across Front-, Back- & Middle-office roles. We sought buy-in from all relevant stakeholders – from desktop users to IT support personnel. We ensured all risks relevant to the end-of-life desktop operating system were mitigated.