2 minute read

    The Challenge

    A global payments platform provider needed to modernize its card processing estate while keeping established platforms reliable for financial institution clients. It was modernizing its card issuing and processing applications, migrating customers from legacy architecture and expanding platform adoption across global markets. The business needed specialist capacity to support migrations, product development, testing and round-the-clock operations across multiple markets.

    The Solution

    Synechron supported the client's modernization of card issuing and processing platforms across multiple product lines. Working across migration programs, platform management, development and testing, teams helped financial institutions adopt new technology while maintaining critical payment services. The engagement extended beyond card processing to support Clover, the client's merchant acquiring platform, and Signature, its core banking solution, across APAC, LATAM and North America.

    The Results

    270-280 specialists deployed across three regional business units.

    7+ years managing several operations in Australia.

    10+ years supporting platform delivery and modernization.

    Our Process

    Combined platform expertise, flexible delivery models and regional teams to support migration, modernization and 24/7 operations.

    Discover

    Mapped regional priorities across platform migrations, production operations, product development and testing.

    Design

    Structured fixed-price and time-and-materials teams around changing delivery needs across three regional business units.

    Deliver

    Supported platform migrations, development, testing, releases, infrastructure and 24/7 operations across Asia-Pacific.

    Develop

    Built a continuous pipeline of card issuing and payments specialists through Synechron's internal SEEDS talent development program.

    About Digital

    3

    Core Capabilities

    550+

    Digital Transformations

    1000+

    Experience Crafters

    Our Service Offering

    UI/UX design

    We design intuitive, accessible, and visually engaging interfaces that enhance user satisfaction and drive adoption.

    Innovation and emerging tech exploration

    We leverage AI, blockchain and other emerging technologies to drive new product opportunities and competitive differentiation.

    Agile product management

    We manage digital product lifecycles, using agile methodologies, ensuring continuous iteration, value delivery and market sustainability.

    Web and mobile app development

    We design and build responsive, high-performance apps optimized for various devices and platforms.

    Security and compliance

    We implement robust security measures, data protection protocols, and industry compliance standards to safeguard digital assets.

    Connect With Us

    September 2026

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