Synechron

2 minute read

The Challenge

A leading retail bank was pursuing an ambitious modernisation strategy focused on faster software delivery, improved customer experiences and deeper AI adoption. Legacy platforms, complex product portfolios and increasing customer expectations created pressure to accelerate innovation while maintaining reliability, security and regulatory compliance. The bank needed a partner capable of modernising critical systems and helping embed AI into software engineering and business operations.

The Solution

Synechron embedded multidisciplinary teams across retail banking, business banking, institutional banking and enterprise transformation programs. Combining AI-powered engineering, platform modernisation and automation, teams supported large-scale card modernisation, digital business banking transformation, payment innovation and financial crime modernization. Agentic AI autonomous workflows and accelerators built on Anthropic Claude helped automate development activities, improve productivity and accelerate delivery across multiple business domains

The Results

20-30% faster delivery through AI-powered engineering

30-40% productivity gains using Claude

40% reduction in onboarding time through AI enablement

Our Process

We combined AI-powered engineering, Cloud agents, autonomous workflows, modernisation and automation to accelerate transformation across banking operations.

Discover

Identified opportunities to accelerate engineering delivery, improve customer experiences and expand AI adoption across banking platforms.

Design

Created AI-enabled delivery frameworks supporting modernisation, automation and scalable engineering practices.

Deliver

Modernised card platforms, business banking journeys, payment operations and financial crime infrastructure.

Develop

Expanded AI capabilities, agentic solutions and business automation across multiple banking functions.

About AI

30+

Anthropic-Certified Architects

50+

Gen AI projects 

200+

AI and ML practitioners 

Connect With Us

October 2026

Our Capabilities

Appian

Design, automate and optimize complex business workflows using process orchestration, AI and RPA (Robotic Process Automation) to build enterprise applications faster.

Artificial Intelligence

We use tailored AI solutions to revolutionise business and public services in Australia.

Cloud & DevOps

Speed up your cloud adoption and delivery with efficiency, security, and flexibility at every stage.

Consulting

Providing strategy, planning and leadership that accelerates end-to-end digital transformation and delivers lasting business impact.

Cybersecurity

Protect your operations with intelligent, AI-driven cybersecurity that meets all regulatory requirements across enterprise and the public sector.

Data and Analytics

Move to secure, modern data platforms and deliver reliable insights at scale for improved decision-making.

Digital

Creating user experiences that people love, while setting a benchmark for service delivery and engagement.

Salesforce

Partner with us to connect, automate, and grow – with trusted, AI-driven Salesforce digital solutions that put people at the heart of innovation.

ServiceNow

Assisting clients to optimize their workflows and enhance operational efficiency through tailored ServiceNow solutions.

Software Engineering

With transformation that’s enabled by technology and sustained through capabilities, we’re helping clients to create change that really matters.

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