Ivana Visekruna

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/ / What I do at Synechron

I am a Calypso SaaS Support, Lighthouse, and Delivery Manager

My main goal is helping Calypso Cloud clients ensure their day-to-day activities related to Calypso applications are running smoothly. This position involves various responsibilities–from L1 support to business analysis. I am also working as a Lighthouse and Delivery Manager for some Calypso cloud clients, discussing pressing issues with clients, prioritizing problems and making sure that the latest fixes are delivered. Handling numerous tickets, emails, and calls with clients are other features of this position.

A DAY IN THE LIFE

Ensuring all Calypso applications are running smoothly and providing better solutions to clients every day

/ / Why I joined Synechron

To gaining new knowledge and experience in technology and the financial industry

I found Synechron to be a great place for gaining new knowledge and experience in both technology and the financial services industry which I am personally interested in. Thanks to many clients, Synechron offers a lot of different opportunities. From one project to another, business needs as well as technologies are different, so everyone can find some challenge or ideal match with her/his interests.

/ / My Skills, Qualifications And Experience

I have a Master’s degree in Applied Mathematics

I have always been passionate about mathematics Hence I decided to enroll in the Faculty of Sciences. Since I completed my Master’s degree in Applied Mathematics–Financial Mathematics, I started working for one international IT company as a Financial Analyst. Looking for further challenges I joined Synechron in May 2018, and soon after that started working on the Calypso project.

/ / MY PERSONAL INTERESTS

I like traveling, and meeting people exploring different cultures and lifestyles

I am passionate about traveling, meeting people, exploring different cultures, and lifestyles. I am always looking forward to spending a day in nature, ideally near water, going for a walk or cycling. I am in love with reading books, meeting my friends, and playing board games.

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