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Digital Transformation in the Numbers

Digital transformation is shifting business models and driving new revenue opportunities. In fact, IDC has estimated that digital transformation will generate $18 Trillion in added business value for organizations and Gartner projects that digital transformation will support 36% of overall revenue by 2020 with 66% of individuals also expecting to gain more revenue from Digital overall. Today, only 19% of leaders feeling they have the right technology in place and 14% the right processes to execute their digital strategy, according to Forrester. This indicates that there is still a significant amount of ground to cover in the enterprise wide business approach to Digital transformation, especially within financial services and insurance. Synechron is working with global tier-one financial institutions to guide them through this Digital journey and transform their people, process and technology approaches.

Why are Virtual Assistants relevant?