/ / INSIGHTS

The Top 5 Trends in Banking for 2018

Authored by: David Horton, Managing Director - Innovation, Business Development

Banks are all too aware that digital transformation is a priority, and they are embracing technologies like blockchain, artificial intelligence and chatbots to reinvent themselves and enhance digital-first engagements.

Incumbent challenges like legacy systems, cyber security threats and regulation have not stopped banks from investing in their future and an optimistic economy has provided a profit boost for the banking industry.

Innovation will remain a key differentiator in an increasingly saturated banking market.

These are five top areas that banks can and should focus on in 2018.

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