The Top 5 Trends in Banking for 2018
Authored by: David Horton, Managing Director - Innovation, Business Development
Banks are all too aware that digital transformation is a priority, and they are embracing technologies like blockchain, artificial intelligence and chatbots to reinvent themselves and enhance digital-first engagements.
Incumbent challenges like legacy systems, cyber security threats and regulation have not stopped banks from investing in their future and an optimistic economy has provided a profit boost for the banking industry.
Innovation will remain a key differentiator in an increasingly saturated banking market.
These are five top areas that banks can and should focus on in 2018.