Artificial intelligence (AI)has made its way from University laboratories to the industry and found use cases in business over the last two decades and during this time, the main focus of AI in business has been in the data-driven perspective.

In 2020, in my opinion, AI will move dramatically towards achieving its focus on the people-focussed perspective. This perspective in designing solutions too needs data, but the overall focus of using AI will be for the direct benefit of commoners and not just big businesses or retail majors. This will liberate people from many mundane tasks they do in their daily life,