SYNECHRON'S ARTIFICIAL INTELLIGENCE SOLUTION
Natural Language Processing and Generation (NLP/NLG) for Financial Services
Natural Language Processing (NLP) is a branch of Artificial Intelligence (AI) that deals with how humans communicate and transact in natural language. Powerful computers can analyze vast amounts of text to understand how and why humans speak, enabling them to automate processes using voice commands and reciprocally, automatically generate text based on this understanding of human language – Natural Language Generation (NLG).
The applications for NLP and NLG in financial services can range from simple process automation to something as complicated as generating financial advice based on customer data. But, to elevate the application of NLP or NLG, financial services organizations need to go beyond a technical understanding of the algorithm’s engine and apply their knowledge to business cases with a deep understanding of financial markets and how they operate.
Synechron is working with financial institutions to read composite data sets and convert them to Natural Language advice. We’re advising on how to balance technology and human intervention whether automating trading or extracting key natural language data elements from corporate annual reports to feed their analysis. These applications can lead to higher customer satisfaction, margins, accuracy and more standardized omni-channel operations.
HOW WE HELP
Automating Data Extraction and Financial Advice
Synechron combines the power of Artificial Intelligence through NLP and NLG to deliver an engine that can collect and understand hundreds of financial data records and generate easy-to-understand written summaries of the data.
The NLP and NLG solution allows financial services firms to:
- Gather disparate data for NLP analysis
- Automatically process hundreds of data points
- Generate easy-to-understand, personalized text
Applying NLP and NLG to business processes enables firms to:
- Achieve significant gains in productivity and elevate employees to higher-level activity
- Reduce operational risk and increase efficiency
- Deliver accurate, real-time data and insights for enhanced decision-making
- Enhance regulatory compliance and adherence to customer SLA and customer experience
- Elevate the role of the professional with real-time expert data
- Increase data accuracy and accessibility
- Improve operating margins and provide a scalable foundation for growth
- Create traceability and provenance around data
Synechron’s NLP and NLG solutions are designed specifically to provide applications that can be applied to various scenarios which lend themselves well to an NLP and NLG solution. Click to read how Synechron’s NLP and NLG solutions are helping clients to automate data extraction and financial advice.
INSIGHTS
Read our latest thought leadership article on Natural Language Processing and Generation (NLP)(NLG) by our subject-matter expert.
Click to download this article for free.
To learn more about our Artificial Intelligence solutions for Natural Language Processing and Generation (NLP)(NLG) and the work we’re doing email us at finlabs@synechron.com
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