Salesforce Solutions

Part of a Global, AI-Native
Technology Consultancy
Part of a Global, AI-Native
Technology Consultancy

As part of Synechron, our Salesforce team is supported by 17,000+ technology professionals worldwide. We apply proven AI engineering expertise to every Salesforce engagement.

SynechronLabs

Our Accelerators

The tools that sit behind every engagement we deliver,
built to compress the slowest parts of a Salesforce
project.

The tools that sit behind every engagement we deliver, built to compress the slowest parts of a Salesforce project.

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Technical and Security360

Gain a clear view of your Salesforce estate in hours, not weeks. AI analyzes security vulnerabilities, technical debt and adoption opportunities, delivering a prioritized roadmap to improve performance, reduce risk and maximise platform value.

Client Onboarding Accelerator

Streamline Know Your Customer (KYC) and onboarding processes through agent-led automation that cuts review time, improves consistency and speeds up time-to-activate without sacrificing human oversight.

Regulatory Horizon Scanning

Transform regulatory monitoring into a proactive, streamlined process that helps teams identify changes earlier, assess impacts faster and maintain full auditability through to resolution.

Why Synechron for Salesforce
Why Synechron for Salesforce

We’re a Salesforce Summit Partner

With 228 Certified Experts, 1,077 Salesforce Certifications and 4.9 average CSAT.

Innovating in Our Core Industries, Translating to Others

Across telecommunications, energy and utilities, healthcare, insurance, media, financial services and more.

A Full-Service Product Stack

We implement Agentforce, Headless360 (with Slack/Teams, Claude), Data360, Revenue Cloud (CPQ) and Industry Clouds.

Our Salesforce Capabilities

Unlock growth and innovation with expert Salesforce guidance tailored to your unique business requirements.

1

Strategy and
Transformation

Transform your business process with strategic advisory services by optimizing your Salesforce investment, improving customer experiences, accelerating adoption and maximizing platform value.

2

AI, Data and
Connected
Experiences

Unlock greater value from Salesforce through Agentforce, Informatica, MuleSoft and intelligent customer experiences that connect systems, automate workflows and enable data-driven decision-making.

3

Industry
Solutions and
Platform Delivery

Implement Salesforce solutions tailored to your industry, leveraging deep expertise across banking & insurance, communications & media, energy & utilities and more, alongside the full Salesforce product portfolio.

4

Managed
Services and
Continuous
Evolution

Keep Salesforce delivering value with ongoing support, optimization and enhancement services that improve platform performance, drive adoption and help your organization adapt to changing needs.

Case Studies

Real Deployments,
Real Impact

We don't measure success in outputs. We
measure it in the results our clients actually see.

Salesforce

80%

Expected reduction in contact center load for a greenfield energy provider

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Salesforce

30%

Increase in customer response rates for a telecommunications client

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Salesforce

Improved Client Service

Through trusted agentic AI

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Salesforce

Modernizing a Government Registry for Future-Ready Services

Modernizing legacy operations for a government entity by assessing workflows, defining future-state requirements and developing a Salesforce proof of concept.

Future-Ready Salesforce
Expertise

Agentic Agentforce

Design and deploy connected AI –powered experiences with Headless360, Slack/Teams that automate work, augment teams and deliver smarter customer interactions at scale.

Data and Connected
Platforms

Build a unified data foundation with Data360 and Informatica that powers Agentforce, connects systems through MuleSoft and enables trusted, real-time decision-making.

Industry Solutions

Accelerate time to value with industry-specific solutions and accelerators tailored to banking, insurance, communications, energy and utilities.

Multi-Cloud Delivery

Deliver end-to-end Salesforce solutions across Sales, Service, Marketing, Experience, Revenue Cloud and emerging headless architectures.

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Latest Salesforce Insights

Practical thinking from our experts.

Salesforce

Salesforce Went Headless. Here's What It Actually Changes.

Summary:

Salesforce Headless 360, launched April 2026, exposes the platform's data and workfl

Salesforce

Accelerating Deal Velocity in Media: Why Unified Platforms are Key

Summary:

Fragmented workflows are the primary barrier to deal velocity in media.
Structur

Salesforce

From AI Hype to Autonomous Execution: What Comes Next for Salesforce-Led Enterprises

Summary:

Agentforce marks the shift from AI assistance to autonomous, enterprise-scale execut

Salesforce

Making Customer Data Work: A Practical Guide to Salesforce Data 360

Summary:

Salesforce Data 360 unifies fragmented data across systems to create a single, trust

Salesforce

Ready for Your Agentforce Transformation? Start With Governance

Summary

Agentic AI creates major opportunity, but it also introduces new operational, data, s

Salesforce

Agentforce: The Essential Readiness Guide for Salesforce’s New AI Era

Article Overview:

Agentforce readiness starts with strategic alignment, defining clear busine

Salesforce

Navigating Hyperforce Migrations for Large, Complex Salesforce Environments

Executive Summary

In today's digital landscape, enterprises with expansive Salesforce deploymen

Ready to Talk Salesforce?

A focused conversation with someone who’s skilled in
Salesforce implementation and knows exactly what it takes
to scale in complex organizations. No sales pitch, just real
solutions.

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AI-Powered Accreditation Gap Analysis Platform for Healthcare

Modernizing Card Processing for a Global Payments Platform Provider

AI and Data-Powered
Salesforce Solutions
for Measurable Results

Salesforce moves fast. From Agentforce to Data360,
Headless360 to Slack and Claude, unlocking value requires
a partner who understands your industry from day one.
That's where we make the difference.