DR Testing and Remediation
After the implementation of a new hybrid cloud platform to support 20+ countries and 500+ business critical applications the client retained synechron to mobilise, plan and manage the first annual DR test. The platform is physically hosted in several European locations and integrated multiple external and internal service providers.
The test was subject to intense business scrutiny on the performance of the platform and the service delivery organisation. Findings needed to be documented in detail and contractually enforceable with service providers.
Synechron mobilised a small team that:
Synechron’s approach delivered a structured, well planned and measurable test of the end-to-end IT solution and applications.
Recovery steps were documented in a timeline to give visibility to the business and to inform future investment decisions for priority services. Then remediation and improvement actions were prioritised so that traceable work packages could be developed and mobilised. All high probability and high impact risks were quickly addressed by implementing technology improvements or process changes.
The testing methodology took a holistic approach by examining the performance of all aspects of the IT platform including: network, data centres, servers, storage, databases, applications and IT security infrastructure. This approach was specifically designed to ensure a universal test that could identify any stacked failures resulting from technology and process dependencies.
The test strategy, governance, preparation guidelines and testing plans now form the basis of a repeatable annual DR test. This approach has now been adopted globally.
How we’ve helped our clients achieve their transformation goals for other large-scale, global programs
Strategic client rationalization
Global Business Wind-down and Divestment
A Path to IT Optimization