Press Releases


Synechron expands high-end Mortgage Knowledge Process Outsourcing Division

KPO Services Are Targeted to Wholesale/Retail Lenders, Mortgage Brokerage Firms and Third Party Service Providers

Piscataway, NJ, March 22nd, 2006

Synechron, a premier provider of application development and IT consulting solutions in the Mortgage Banking, Capital Markets and Insurance domains, today announced expansion of its high-end, specialized Mortgage Banking Knowledge Process Outsourcing (KPO) division.
Synechron's KPO service offerings now include Loan Boarding, Conditions Processing, Title Review Services, Rate Locking Services, Compliance Services, Verification Services, Document Mapping Services, Quality Control and Post-Close Audit Services.

Synechron's range of KPO services enable wholesale and retail lenders, mortgage brokerage companies and third party service providers to leverage its unique combination of domain-specific technology and business process expertise. This ensures the seamless, real-time optimization of the entire loan origination, sourcing, processing, secondary marketing, quality control and servicing cycles that in turn dramatically increases loan-processing efficiency, significantly improves quality and measurably reduces costs.

Synechron's KPO services build upon a solid foundation of turnkey business process and technology services that the company has provided to major players in the Mortgage Banking industry including Washington Mutual, Capital Corp., New York Mortgage Co., Gateway Funding Corp., Homeowners Loan Corp., First Residential Mortgage, and Madison Equity, among others.

"Synechron's global delivery model for its Mortgage Banking KPO division enables us to outsource mid and high-end, traditionally "non-outsourceable" loan processing functions in a highly secure and seamless manner, delivering considerable cost savings and round-the-clock productivity," said Marlio Chaux, CEO, First Residential Mortgage.

"KPO is a natural extension of BPO as cost pressures in the mortgage banking industry continue to dominate," said Zia Bhutta, COO, Synechron. "KPO goes far beyond back-end processes and the routine and automated tasks of BPO to deliver more strategic and customized services ensuring a higher ROI."

The benefits of KPO--beyond those of traditional Business Process Outsourcing (BPO) and offshoring-include:

  • Ability to outsource high-end, knowledge-intensive processes and realize cost, time and productivity benefits that can be passed on to end customers
  • Access to a permanent resource base of subject-matter experts in mortgage banking industry operations at a highly competitive global rate
  • Access to Transition Specialists who ensure seamless & secure migration of process operations
  • A dedicated resource pool, scalable infrastructure and flexible ramp-up capability to manage peaks and troughs in loan volume
  • 24 x 7 productivity
  • Expedited loan processing
  • Lowered operational costs and improved process efficiencies
Synechron delivers its KPO services through a unique Strategic Development Center (SDC) model in which it leverages its offshore presence and global onsite/offshore delivery capabilities to function as a seamless "extended arm" of its clients. Clients' technology and processes are strategically and operationally replicated in the SDC, which has state-of-the-art technology infrastructure and a dedicated, professionally managed full-time resource team, all operated by Synechron.

Synechron also has extensive experience in the Mortgage Banking Technology Development domain and provides a range of services including development of loan origination and processing products and solutions; integration and enhancement of LOS, processing and QC systems; automation services for critical business processes such as pricing, underwriting and compliance; development of loan approval, comparative evaluation and credit management systems; fraud engine querying, high cost engines, and secondary marketing systems; and solutions for business intelligence, reporting and analytics.

Synechron specializes in delivering solutions & services around major Loan Origination Systems including Calyx Point, Contour, BYTE, Genesis, Encompass, Empower, TMO, MortgageFlex and Integra.

About Synechron

Synechron is a Global IT Solutions & Services provider with a niche focus on the BFSI (Banking and Financial Services) space with headquarters in New Jersey, global offices in the US, and a state-of-the-art Development Center based in Pune, India. Synechron provides a range of IT solutions with a domain focus in Capital Markets, Insurance, Mortgage Banking and Internet Media & Technology. Services include development, customization, integration, maintenance, support, migration, automation, QA Services and KPO services. For more information visit www.synechron.com.


Synechron Corporate Contact:

Siddharth Madhusudan for corporate communications


<< More Press Releases Back to Top