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The Insurance industry is adopting innovative approaches to automate mission-critical processes with the goal to improve customer service and retention.
At Synechron, we leverage our industry experience and technology expertise to evolve a new generation of solutions & accelerators that help our clients improve time-to-market and service quality. Our approach and accelerators utilize high-end technology tools and methodologies that empower leading insurers to significantly improve customer experience.
Synechron Insurance Mobile Solution (SIMS)
ACORD compliant 'Synechron Insurance Mobile Solution' (SIMS) is the industry-leading mobile insurance framework for the auto insurance industry. The unique framework is a result of continuous innovation of technology tools and systems, in line with the business objectives of our clients. Customizations and enhancements can be implemented based on specific needs of small to medium sized insurance businesses, enabling them to achieve their mobility goals, reduce costs, and enhance user experience.
The framework is based on ACORD P&C XML standards, which is one of the most widely accepted communication formats across industry. These standards help minimize data communication complexities and ensure data accuracy across systems. Read More
Producer Lifecycle Management Framework
The long drawn, paper driven process of on boarding may dampen the eagerness of a producer to seek affiliation with an organization. Also, monitoring and exercising due diligence for fraud is often conducted in hind sight and is sometimes heavily penalized by the state.
Synechron's Producer Lifecycle Management framework effectively synchronizes with the NIPR database, which in turn simplifies the producer on-boarding process. Through the development of functions, which retrieve vital data from exposed web services, we help reduce the need for manual efforts and improve efficiency of the producer on-boarding process. Synechron’s Producer Lifecycle Management framework is developed using Microsoft platform technologies, which provides a standardized architecture, facilitating integration and cost effective implementation.
QA Automation Framework
In a fast-paced business environment, it has become imperative for insurance businesses to automate end-to-end business flows in order to ensure process efficiency, reduce human error and overall testing efforts, and improve quality of processes.
Synechron's test automation framework called "STEP" (Synechron Test Engineering Program) empowers insurance companies to achieve these key objectives, provides extensive support for different development technologies & web services testing, and addresses specific needs of testing insurance applications. STEP facilitates re-usability of Insurance and generic components and enables effective utilization of manual test team to design automated test scripts. Key features include a keyword driven interface, pre-built business workflows, generic controller, intuitive reporting, distributed testing, multiple environment testing, and live reporting.
Case Studies
For a Major Insurance Services Provider
Challenge:The client, a loss recovery and restoration expert needed a custom-built solution, precisely aligned to the needs of insurance adjusters, contractors and insured parties.
Solution: Synechron partnered with the Inergy Group, a premier design & information architecture firm, based in CT to provide an end-to-end solution.
